Shipping policy

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
• Once your order has been dispatched, you will receive an email with tracking details.

Shipping Times

Since we partner with trusted suppliers like CJdropshipping and Eprolo, your items may ship directly from international warehouses. Delivery times can vary depending on the product and destination within the UK.

• Standard Shipping (UK): 7–20 business days
• Expedited Shipping (when available): 5–12 business days
• Please note: Shipping times are estimates and can be affected by customs clearance or carrier delays.

Shipping Costs

• Shipping fees are calculated at checkout based on the product and delivery location.
• Occasionally, we may offer free shipping promotions on selected items or order values.

Order Tracking

• All orders come with a tracking number.
• Tracking information may take 3–5 business days to appear after dispatch.

Multiple Shipments

Because we source from different suppliers, items in your order may arrive in separate parcels. Don’t worry — you’ll get tracking for each package.

Delays & Customs

• While most UK orders arrive within the estimated time frame, occasional delays may occur due to customs or local courier processing.
• Essentials2Home is not responsible for any customs duties, VAT, or import fees charged upon delivery.

Lost or Damaged Packages

• If your order hasn’t arrived within 30 business days, please contact us at [rishisharda21@gmail.com], and we’ll investigate with our suppliers.
• For damaged items, contact us within 7 days of delivery with photos, and we’ll work to resolve the issue quickly.

Contact Us

For shipping questions, reach us at:

📧 [rishisharda21@gmail.com]